David Dickinson, chief executive of SITO (Security Industry Training Organisation) has said that the organisation will change its emphasis in the future by focusing firmly on the customer to become a "more customer friendly, responsive and outward focussed organisation".
The training body has adopted a new mission statement: "To be recognised as the training advisor, influencer and provider of choice, by leading and responding to the changing needs of the entire security community through partnership and co-operation." Speaking at the National Training Conference, Dickinson continued that "SITO has listened very carefully to its industry stakeholders and has embraced these suggestions". He went on to explain that four key changes lie at the heart of developing the organisation.

The organisation is no longer reliant on Government funding, and in the absence of a Sector Skills Council for the industry, it is continuing to develop the National Occupational Standards for the wider security community. SITO will also cease to be an awarding body in its own right next year and will implement the Security Training and Education Partnership Strategy (STEPS).

SITO is also working with the Security Industry Association (SIA) and industry stakeholders to ensure National Occupational Standards are embedded into the SIA's Core Competency Specifications).

The conference focused on the significant changes that lie ahead for training and skills provision in the security industry. John Saunders, chief executive of the SIA stressed the need for a security industry centre of knowledge and expertise and expressed a wish for the extended police family to be strengthened through further engagement with the private security industry. He also announced that the security industry licence fee is now fixed at £190 for a three-year term.