The emergency services were ‘amazed’ by what was done, says chief executive Philip Youell
EC Harris bosses this week praised their staff for their response to being yards away from one of the terrorist bomb attacks that hit London last week.
A first aid team from the firm cared for 17 victims of the Tavistock Square bus blast in the reception of the firm’s headquarters, two doors south of the British Medical Association office, for around two hours after the attack last Thursday morning.
Chief executive Philip Youell said that the emergency services had been impressed with the prompt action taken by EC Harris staff. He said: “They were amazed at what was done (by our staff).
I am particularly proud of how our staff responded.”
Youell said the police had singled out one EC Harris staff member, Sam Orwin, who works in the firm’s risk management team. Youell said: “He (Sam) was organising the response. His background is in the army and he played a key role dealing both with the wounded and with how some of the evidence was collected.”
And Youell’s praise was backed by chairman Richard Clare. He said: “I have nothing but admiration for the response of our staff. We had contingency plans in place for an emergency like this. Trained leaders were there and no-one from EC Harris scarpered and ran away.”
Youell said the firm instigated a business continuity plan in the wake of the attack. This led to telephone calls being redirected to the firm’s Basingstoke office. EC Harris managed to account for all of its the staff by four pm on Thursday afternoon.
I am particularly proud of how our staff responded
Philip Youell, chief executive, EC Harris
Youell said the office was slowly getting back to some sense of normality this week with 140 staff arriving for work on Monday and 240 people on Tuesday.
He said the firm had made an agreement with the police to screen-off the view from the front of firm’s offices so as not to see investigators working on the site. He said: “It enables us to get back to business.”
Youell said: “There will be an impact (on our business) and we are managing that. It’s important to us in these difficult times that we look after our people and our clients.”
One of the firm’s partners, Chris Fry, was on the Piccadilly Line trains attacked near King’s Cross. He was taken to A&E suffering from smoke inhalation but was discharged later on Thursday and returned to work on Monday. Youell said: “He’s still shocked but was well enough to return.”
Clare said a member of the firm’s financial staff was on the bus directly behind the number 30 bus that exploded. He said: “I’d rather not give their name as he is extremely traumatised. We are offering counselling to all of our staff.”
Source
QS News
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